The terms on which we provide our services.
Last updated: 8 July 2026 · Company No. 17305097
Madgietech Limited (“we”, “us”, “our”) is a company registered in England and Wales under company number 17305097, with its registered office at 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ. These terms apply to your use of madgietech.com and any services we provide to you as a client (“the Services”).
We provide a done-for-you AI automation system (the “AI Front-of-House System”) that operates alongside a client’s existing systems, including instant enquiry response, automatic appointment booking, lead scoring, automated follow-up, and AI voice reception, delivered via the GoHighLevel platform.
Specific features, service levels, and scope are set out in the package selected at the point of sign-up (Starter, Professional, or Multi-Branch) or in a bespoke proposal.
New clients go through a 30-day onboarding period during which we configure the system around your business. Onboarding timelines depend on the timely provision of information and access from the client; delays on the client’s part may extend this period.
There is no long-term tie-in. Either party may cancel the ongoing monthly service with 30 days’ written notice. Setup fees are non-refundable once onboarding has commenced, reflecting the work already carried out to configure your system.
As our client, you remain the data controller for your own customers’ personal data processed through the Services. You are responsible for:
Where we process personal data on your behalf as part of the Services, we do so as a data processor, under the terms of a separate Data Processing Agreement entered into with each client. Our own approach to data we control directly is set out in our Privacy Policy.
All systems, workflows, templates, and configurations built by Madgietech remain our intellectual property unless otherwise agreed in writing. Clients receive a licence to use the configured system for the duration of their engagement with us. Your own business data, brand assets, and customer data remain your property at all times.
We aim to keep the Services available and performing reliably, but we rely on third-party infrastructure (including GoHighLevel and its underlying providers) and cannot guarantee uninterrupted availability. We are not liable for downtime or issues caused by third-party platforms outside our direct control.
To the fullest extent permitted by law, our total liability to you arising from or in connection with the Services is limited to the fees paid by you in the 12 months preceding the claim. We are not liable for indirect or consequential losses, including loss of profits, business, or opportunity.
Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot lawfully be excluded.
In addition to routine cancellation with notice (see Section 5), we may suspend or terminate the Services immediately if you breach these terms, fail to pay fees when due, or use the Services unlawfully.
These terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
We may update these terms from time to time. The “Last updated” date at the top of this page reflects the most recent version. Material changes affecting existing clients will be communicated directly.
Madgietech Limited
71–75 Shelton Street, Covent Garden, London, WC2H 9JQ
hello@madgietech.com